How To Track My Order

Track Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your package.

How to Track

  1. Check your email inbox for a shipping confirmation from us.
  2. Click the tracking link in the email, or copy your tracking number and visit the carrier's tracking page directly.
  3. Enter your tracking number to see the latest status of your shipment.

Shipping Times

  • USA: 3–8 business days after processing
  • Rest of the world: 3–12 business days after processing
  • Processing time: 3–5 business days before shipment

Tracking Not Working?

Tracking information may take 24–48 hours to update after your shipping confirmation email is sent. If your tracking number is not showing results after 48 hours, or if you did not receive a shipping confirmation email, please contact us and we'll look into it right away.

Contact Us

  • Email: csnmj3919@gmail.com
  • Phone: +1 (213) 993-0002 (SMS only — no voice calls)
  • Hours: Monday–Friday, 9:00 AM – 6:00 PM PST